How long will it take my order to ship?
All orders ship within 1-2 business days!
Where do you ship from? How long will it take to receive my order?
All orders are shipped in the USA! Specifically, from our state-of-the-art warehouse in Pennsylvania.
Depending on where you live, almost all orders are received within 2-5 business days.
Are your products made in the USA?
Yes! Every product is manufactured in the USA.
How are your products manufactured?
Every Vitauthority product is manufactured in the USA in a FDA registered and cGMP certified facility.
Are your products tested for heavy metals or contaminants?
Absolutely! Our slogan is "Set The Standard" solely for this reason. We go way beyond standard testing that other companies follow.
Every product is tested for heavy metals, bacteria, mold, pathogens, and other nasty by-products to ensure that the final finished product is perfectly clean and ready for use!
I take prescription medication - is it okay for me to take your product?
When taking pre existing medication, we strongly recommend you check with your healthcare provider or prescribing doctor before taking any dietary supplement to ensure there are no interactions with your current medication.
Do you offer a money back guarantee?
Yes we do! You can read all about our 30-day money back guarantee, here.
Am I going to be placed in some sort of auto-ship or continuity scam?
No way! We've noticed a troubling trend with companies using shady "forced continuity" tactics to keep customers locked in to reordering a product.
While we offer subscription purchases for those who want consistent discounts and to not be bothered with remembering to reorder, you can cancel at any time by emailing firstname.lastname@example.org.
If you choose not to subscribe, please choose the default option when adding your product to your cart: one-time purchase.
I'm pregnant or breastfeeding - can I take your products?
We always recommend talking with your doctor first, as nutritional needs can vary when breastfeeding or expecting.
Can my child take collagen?
We certainly recommend that you talk with your pediatrician before introducing your children to collagen, as each child’s nutritional needs will differ.
Do you have a sample I can try?
For most products, we do not carry samples since to truly see benefits, they require long-term consistent usage (which is why we offer a 30-day money back guarantee).
The only exception is Daily Greens, our delicious greens superfood drink. You can buy 2 samples here.
Where can I enter a discount code?
All discount codes are entered at the last step of the checkout process, right before entering your payment information!
Can I use a discount code with a subscription order?
Unfortunately we do not accept additional discounts on subscription orders!
I've heard that you can't take collagen Type II with other types of collagen and it will hinder absorption. Is this true?
This is false.
Collagen types are similar to amino acids and do not compete for absorption - all the types get absorbed after being ingested, just like amino acids. One may be absorbed in a delayed fashion, but they are all absorbed and used to provide benefits.